Return Policy | u80soccer.net

At u80soccer.net, we want to ensure your complete satisfaction with your purchase of soccer cleats and shoes. If for any reason you are not satisfied with your order, we offer a straightforward and customer-friendly return policy to make the process as easy as possible. Please read the following guidelines to understand our return policy:

Eligibility for Returns:

We accept returns within 30 days from the date of delivery.

The item must be unused, in its original condition, and in the original packaging.

Personalized or customized items cannot be returned unless they are defective or damaged.

Return Process:

To initiate a return, please contact our customer service team within the eligible return period.

Provide your order number, the item(s) you wish to return, and the reason for the return.

Our customer service team will guide you through the return process and provide you with a return authorization number (RMA) if applicable.

Please ensure that the item is securely packaged to prevent damage during transit.

Return Shipping:

The customer is responsible for the return shipping costs unless the return is due to an error on our part or a defective/damaged item.

We recommend using a trackable shipping method to ensure the safe return of the item.

Please include the return authorization number (RMA) on the package for efficient processing.

Refunds and Store Credit:

Once we receive the returned item and verify its condition, we will process your refund or issue a store credit, depending on your preference.

Refunds will be issued to the original payment method used for the purchase.

Please note that shipping fees and any applicable taxes are non-refundable.

Exchanges:

If you wish to exchange an item for a different size, color, or model, please follow the return process mentioned above.

Once the returned item is received and its condition is verified, we will process the exchange and ship the requested item to you. Additional shipping charges may apply.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer service team immediately.

Provide detailed information and, if possible, include photos of the damaged or defective area.

We will guide you through the return process and arrange for a replacement or refund.

Please note that our return policy is subject to change without prior notice. We reserve the right to refuse returns that do not meet the eligibility criteria or are returned beyond the specified time frame.

For any further assistance or questions regarding our return policy, please contact our customer service team. We are dedicated to ensuring your satisfaction and will gladly assist you throughout the return process.

Thank you for choosing u80soccer.net as your trusted source for soccer cleats and shoes.